Privacy Policy

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Effective Date: August 28, 2026

Penn Home Health Care, LLC d/b/a Stay and Still (“Penn Home Health Care,” “Stay and Still,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy describes how we may collect, use, disclose, and protect information obtained through our websites, telephone communications, text messaging, employment and onboarding processes, service inquiries, and other interactions with us.

Information We May Collect

Depending on your interaction with us, we may collect information such as your name, mailing address, email address, telephone or mobile phone number, information submitted through website forms, employment application and onboarding information, information related to scheduling, staffing, services or business inquiries, communications you send to us, and other information you voluntarily provide.

Our website and website service providers may also collect certain technical information, such as IP address, browser or device information, time of visit, approximate location, pages visited, and information generated through cookies, analytics, or similar technologies.

How We Use Information

We may use information to respond to inquiries and requests; communicate with applicants, employees, caregivers, participants, service coordinators, referral sources and other contacts; coordinate scheduling, staffing, onboarding and services; process employment applications and onboarding; provide information about our services; maintain business and administrative records; improve our website and communications; meet legal, regulatory, contractual, compliance and operational requirements; and protect the security and integrity of our systems and operations.

SMS and Mobile Information

If you provide your mobile telephone number and consent to receive text messages from Penn Home Health Care or Stay and Still, we may use SMS for one-to-one communications related to matters such as scheduling, staffing, onboarding, document requests, service coordination, appointment-related communications and responses to inquiries.

Mobile information will not be sold or rented.

Mobile telephone numbers, SMS opt-in data, and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent information will not be shared with third parties.

Consent to receive SMS messages is not a condition of receiving services or employment. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

Please do not send Social Security numbers, financial account information, passwords, detailed medical information, or other highly sensitive information through standard SMS unless specifically instructed to use an authorized secure communication method.

Disclosure of Information

Except for SMS opt-in and consent information as described above, we may disclose information to vendors and service providers that support our business operations when reasonably necessary to provide their services and subject to appropriate protections.

We may also disclose information when reasonably necessary to provide or administer requested services; comply with applicable laws, regulations, court orders or governmental requirements; protect the rights, safety, property or security of our organization or others; or complete a business transaction or organizational restructuring as permitted by law.

We do not sell personal information for marketing purposes.

Health Information

Certain information handled in connection with healthcare services may be subject to additional federal and state privacy requirements, including, where applicable, the Health Insurance Portability and Accountability Act (“HIPAA”).

This website Privacy Policy does not replace any Notice of Privacy Practices or other privacy notice that Penn Home Health Care may provide when required by applicable law.

Please do not submit medical records, Social Security numbers, detailed medical information, financial account information, passwords, or other highly sensitive information through our general website contact form or standard SMS.

Cookies, Analytics and Website Technology

Our website may use cookies, analytics and similar technologies to support website functionality, maintain security, understand website usage and improve the visitor experience.

These technologies may collect information such as IP address, time of visit, browser or device information, approximate location and pages visited. Our website platform and other service providers may process this information on our behalf.

Where available or required, visitors may be provided controls to accept or decline certain cookies or tracking technologies. Browser settings may also allow you to restrict or disable cookies. Doing so may affect certain website functions.

Data Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information. However, no website, internet transmission, email system or text messaging system can be guaranteed to be completely secure.

Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms or services. We are not responsible for the privacy practices, security or content of third-party websites or services.

Your Choices

You may contact us to ask questions about this Privacy Policy, request correction of certain information, update communication preferences, or withdraw consent to receive SMS communications.

SMS recipients may also reply STOP to discontinue text messages. 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

Penn Home Health Care, LLC d/b/a Stay and Still
420 Avenue of the States, 2nd Floor
Chester, PA 19013
Phone: (484) 483-9413
Email: info@pennhhc.com