Effective Date: September 2, 2026
These Terms of Use (“Terms”) govern your access to and use of the Stay and Still website operated by Penn Home Health Care, LLC d/b/a Stay and Still (“Penn Home Health Care,” “Stay and Still,” “we,” “us,” or “our”).
By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.
Informational Purpose
The information provided on this website is intended for general informational purposes and to help visitors learn about Stay and Still, Penn Home Health Care, and the services we may provide.
Website content is not intended to constitute medical advice, diagnosis, treatment, legal advice, or other professional advice. You should consult an appropriate qualified professional regarding your individual circumstances.
No Emergency or Urgent Medical Use
This website, its contact form, email, chat features, and other electronic communication methods should not be used for medical emergencies or urgent medical needs.
If you are experiencing a medical emergency, call 911 or seek appropriate emergency medical assistance.
Healthcare Services
Descriptions of healthcare, personal care, pediatric, specialized, respite, transportation, community-access, or other services on this website are general descriptions only.
Services may be subject to eligibility requirements, assessments, physician orders when applicable, authorization, payer requirements, staffing availability, geographic availability, applicable laws and regulations, and other requirements.
Information on this website does not guarantee admission, acceptance for services, coverage, reimbursement, authorization, or availability of any particular service.
No Provider-Patient Relationship Created by Website Use
Accessing this website, submitting a contact form, sending an email, communicating by text message, or requesting information does not by itself establish a healthcare provider-patient relationship or guarantee acceptance for services.
Any healthcare relationship will be established through the appropriate referral, intake, assessment, admission, authorization, consent, or other required process.
Website Contact Forms and Sensitive Information
Our general website contact forms are intended for initial inquiries and routine communications.
Please do not submit medical records, Social Security numbers, financial account information, passwords, detailed medical information, or other highly sensitive personal information through a general website contact form unless specifically instructed to use an authorized secure method.
Submitting an inquiry does not guarantee an immediate response. If your matter is urgent, please contact us directly or seek appropriate emergency assistance.
SMS Communications
If you choose to communicate with us by text message, additional terms apply to those communications.
Please review our SMS Terms & Conditions and Privacy Policy for information regarding SMS consent, message frequency, message and data rates, opting out, privacy, and other applicable terms.
Transportation and Community Access
Information regarding transportation or community-access support describes services that may be available depending on the individual's needs, program, authorization, service arrangement, geographic availability, and other applicable requirements.
Website content should not be interpreted as a guarantee that transportation will be provided for any particular trip, destination, individual, or circumstance.
Employment Information
Employment opportunities, job descriptions, compensation information, benefits, schedules, qualifications, and other employment-related information appearing on this website may change.
Submitting an employment inquiry or application does not create an employment relationship or guarantee employment.
Intellectual Property
Unless otherwise indicated, the text, branding, graphics, design elements, and other original content presented on this website are owned by, licensed to, or used with permission by Penn Home Health Care LLC d/b/a Stay and Still and are protected by applicable intellectual-property laws.
You may view and use this website for lawful personal and informational purposes. You may not reproduce, distribute, modify, publish, commercially exploit, or misuse protected website content without appropriate authorization.
Third-party names, trademarks, logos, and content remain the property of their respective owners.
Acceptable Use
You agree not to use this website to violate applicable law; interfere with website operation or security; attempt unauthorized access to systems or information; transmit malicious software or harmful material; impersonate another person or organization; submit false, fraudulent, threatening, abusive, or unlawful content; or otherwise misuse the website or its services.
Third-Party Websites and Social Media
This website may contain links to third-party websites, social media platforms, or other services that we do not control.
Links are provided for convenience and do not necessarily constitute an endorsement. We are not responsible for the availability, content, security, terms, or privacy practices of third-party websites or services.
Website Availability and Accuracy
We make reasonable efforts to provide useful and accurate information. However, website content may contain errors, become outdated, or change without notice.
We may modify, suspend, remove, or update website content or functionality at any time.
Disclaimer of Warranties
To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis without warranties regarding uninterrupted availability, accuracy, completeness, security, or suitability for a particular purpose.
Nothing in these Terms limits any rights or obligations that cannot lawfully be limited or excluded.
Limitation of Liability
To the extent permitted by applicable law, Penn Home Health Care LLC d/b/a Stay and Still will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from use of, inability to use, or reliance upon this website or third-party links.
Nothing in these Terms is intended to exclude or limit liability where exclusion or limitation is prohibited by law.
Privacy
Your use of this website is also subject to our Privacy Policy. If you participate in SMS communications, our SMS Terms & Conditions also apply.
Changes to These Terms
We may update these Terms periodically to reflect changes to our website, services, practices, or applicable requirements.
Updated Terms will be posted on this page with a revised effective date.
Governing Law
These Terms are governed by applicable federal law and the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Contact Us
Questions regarding these Terms may be directed to:
Penn Home Health Care, LLC d/b/a Stay and Still
420 Avenue of the States, 2nd Floor
Chester, PA 19013
Phone: (484) 483-9413
Email: info@pennhhc.com
© 2026 Penn Home Health Care, LLC d/b/a Stay and Still. All rights reserved.